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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cant access my form on Jotform.com

    Asked by ianmitchinson on October 12, 2011 at 05:50 AM

    HI, I thought I had lost my mind, but Im thinking its still intact.  When I log into my jotform account (account name) ianmitchinson , I cant access any of my forms.  I see the forms in the MY FORMS menu but cant access them.  I have tried on Safari and Firefox.  I have never had this problem before.  I did a test through my site and the forms are working, but I cant access the control panel for them.


    Please help as I need to get the forms, and obviously need access.

    Page URL:
    http://www.ianmitchinson.com/enquire/

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    Answered by ianmitchinson on October 12, 2011 at 05:52 AM
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    Answered by Lyndsay1 on October 12, 2011 at 05:55 AM

    I am the same?

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    Answered by AtacanC on October 12, 2011 at 06:03 AM

    Hi ianmitchinson,

    We are experiencing a problem with jotform.com. Our developers are working on this issue right now. Meanwhile, you can use jotform.net to access your account. We'll let you know via this thread as soon as our developers fix this issue with jotform.com. Thank you very much for your understanding.