What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms got automatically deleted ?

    Asked by RunTheWorld on October 12, 2011 at 05:51 AM
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    Answered by AtacanC on October 12, 2011 at 06:07 AM

    Hi RunTheWorld,

    We apologize for your inconvenience. We are experiencing a problem with jotform.com. I've checked your account and your forms are still there but at this moment you can't access them. Our developers are working on this issue right now. We'll let you know via this thread as soon as they fix it.

    Thanks for your understanding and cooperation.

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    Answered by perrymanku on October 12, 2011 at 06:18 AM

    Hi, one of my forms is not available and I need it back ASAP, any ideas when this will be resolved?

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    JotForm Support

    Answered by abajan on October 12, 2011 at 06:41 AM

    Currently, forms cannot be viewed in the form builder when using jotform.com. Our developers are working to resolve the problem as quickly as possible. For the time being, please use jotform.net to edit your forms.The forms can still be viewed and submitted. It's just the form editor that has been affected.

    Our apologies for any inconvenience caused.

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    JotForm Support

    Answered by abajan on October 12, 2011 at 06:46 AM


    Are you saying that just one of your forms is not available? If so, what's its URL?

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    Chief Technology Officer

    Answered by eee on October 12, 2011 at 06:57 AM

    Dear RunTheWorld,

    We have some issues with our CDN, 

    Could you please enter that URL and post the return DC information to us ?

    Thank you for your cooperation,