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JanuschkaAsked on March 28, 2023 at 1:17 PM
Trying to make some zapiers with Jotform and it is giving an error I was told by Zapier that you both are running into several backend issues for integrating these 2 together. I would like to have your insight on this issue.
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Joshua_T JotForm SupportReplied on March 28, 2023 at 2:58 PM
Hello Luke,
Thank you for reaching out to Jotform Support. I am sorry you are having trouble integrating Zapier with Jotform. Unfortunately, we have a reported issue with Zapier. Our Developer Team is working on it as fast as they can to resolve the issue.
Once we receive an update from them, we will circle back to this thread to let you know.
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Sonnyfer JotForm SupportReplied on March 31, 2023 at 8:38 AM
Hi Luke,
Thanks for patiently waiting. Our developers have released a new Submission Trigger at Zapier that will overcome the said issues. When the new users are setting up zaps only the new version will be shown to you.
While updating an existing zap having the old version of the New Submission trigger, you'll need to change the App on your zaps to the latest version of the Jotform app. Check out the screenshot below for a better illustration:
Give it a try and let us know if you need any more help.