Will I be charged twice? Or will my account be changed into a guest account after a month?

Hi there,

I had a problem with my jotform email form and contacted the staff yesterday. This morning I received a reply from ashwin_d, and was told that even though I had a paid monthly subscription, my form stopped working because I went over the allotment of form submissions due to my account being just a guest account. I'm confused because I thought only official accounts could order a monthly subscription to jotforms for $9 a month, which is what I did? One initial payment was collected, but that was it.

I just want to make sure that now that I have done as instructed and created an account (another new one?) that I won't be charged twice each month, or that somehow my account will cease to exist and I'll have to go through this again.

Sincerely,

Angela Jarman