What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The embed in facebook is not working

    Asked by StetsonDMD on January 23, 2015 at 05:43 PM

    When I attempt to embed the code in facebook by clicking on the f icon, a new window opens but either remains blank or has an unable to load message.  How can I fix this or get around it?

    message facebook blank FB blank window
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    JotForm Support

    Answered by EltonCris on January 23, 2015 at 07:34 PM

    Hi,

    You might be logged in on your FB page rather than on your FB account. Try to switch first from your FB page account to your FB (personal) account, that should fixed the problem. Or you can logout from your FB, relogin with your account and do not switch to your FB page first. Go back to Jotform and embed your form to Facebook, that should help.

    Let us know if you continue to encounter this issue.

    Thank you for using Jotform!