Billing: Not able to upgrade using the Credit Card

  • tcmofa
    Asked on March 29, 2023 at 4:55 PM


  • Mahmoud JotForm Support
    Replied on March 29, 2023 at 6:09 PM

    Hello tcmofa,

    Thank you for reaching out to Jotform Support. I have reviewed your account and can confirm that you have successfully upgraded to the Bronze plan, starting today. Please let us know which plan you would like to upgrade to and if you are experiencing any payment issues while trying to upgrade.

    Once we hear back from you, we'll be able to help you with this.