Unable to integrate Monday.Com to my form.

  • exchangemediagroup
    Asked on March 29, 2023 at 5:13 PM

    Hi There,


    I am trying to use the jot form integration in Monday.com. I've used it before with no problems, today, however, I see this error message when I go to set up a new integration on a new board:

    Unable to integrate Monday Screenshot 20
    I've never seen this before and do not recognize that user name.

  • Madonna_U
    Replied on March 29, 2023 at 5:56 PM

    Hi exchangemediagroup,

    Thanks for reaching out to Jotform Support. I'm sorry for having an issue integrating your form with Monday.com. Can you send me the link to your form so I can take a look at it for you? Also, if you can share with us the forms that you have to use for the Monday.Com integration so we can take a look at them as well? This guide will show you where to find your form URL. On your Monday.Com account, are you the only one who's using the account or you're sharing it with your colleagues?

    As soon as we hear back from you, we can move forward with a solution.