What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the difference between the "100 monthly submissions" and "10 SSL submissions" I got a notification that I've almost reached my 10?

    Asked by Erica favela on January 24, 2015 at 06:52 PM
    Submissions ssl submissions and the difference
  • Profile Image

    Answered by Shadae on January 25, 2015 at 12:49 AM

    Hi Erica,

    Our free plan has a limit of 100 regular submissions, 10 SSL submissions and 10 Payment submissions. Once any limit is reached on the account, your forms will be disabled.

    You can enable your form by upgrading your account through our pricing page: http://www.jotform.com/pricing. If you choose not to upgrade, your forms will enable when your monthly limits resets on the 1st of each month.

    Regular, submissions are any submissions that do not use a secure form, or collect payment. SSL submissions are secure submissions that are encrypted. If you do not need to have your form secure, you can use the non-secure forms.

    I hope this helps, please inform us if you need further assistance.