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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    downgrade from premium

    Asked by tejajo on August 16, 2010 at 10:08 AM


    My account is currently premium.  Could you please downgrade to free?  I will upgrade again when I expect my volume of responses to increase.

    Thank you!

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    Answered by azperi on August 16, 2010 at 02:59 PM

    I have the same situation, how do I downgrade to free?  As noted in the post above, I will upgrade again when I need too. Thank you!

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    Answered by scholars on August 17, 2010 at 12:05 AM

    Same issue here. It seems this question has been asked frequently in the Forum and 'aytekin' has downgraded accounts. I wonder if there is a way to do this on the user-end as I see needing to upgrade and downgrade my account frequently (every couple months).