What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
After reviewing your form, I am seeing that it is against our terms as it is collecting credit card and security information.
That is seen as an act of phishing as such your forms and account has been automatically suspended.
We can reactive your account, however we would need to delete those form fields before activating the account.
Please inform us if you would like for your account to be activated.