What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when a sub-user account deletes the submission?

    Asked by Mary Williams on January 25, 2015 at 04:22 AM
    If a sub user deletes a submission is it gone for all the sub users?
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    Answered by Shadae on January 25, 2015 at 11:30 AM

    Hi Mary,

    Once a sub-user is given the permission to edit the submission data, all users are viewing and making edit to the same database. As such any changes made by one user, deleting a submission for example, will affect the entire database, which means that the submission will be deleted for all users.

    I hope this helps, please feel free to contact us if you have further inquiries.

    Thank you.