What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am trying to change my email address (to receive my forms) as the one

    Asked by sproggy on January 25, 2015 at 06:22 AM

    I am trying to change my email address (to receive my forms) as the one I originally made for this form no longer exists...

    But although I change the email address in

    the "Reply-to and Recipient Settings"- when I click on 'test email' Jot form ignores this and sends it to the default email address!

    (Which no longer exists).

    Please, how do I change my default email address?

    Thanks, Alison.

    How



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

    My Forms recipient reply-to settings
  • Profile Image

    Answered by Shadae on January 25, 2015 at 01:13 PM

    Hi sproggy,

    Please follow the steps below to edit the default email address on your account:

    1. Select the Profile Icon

    2. Select "Account" under your user name

    3. Edit the email address on your account.

    I hope this helps, please inform us if you need further assistance.

    Thank you.