In the Image Wizard, when I select 'Upload Image File' and then click 'Next' I get the message, 'Please select a type first'

  • Profile Image
    Asked on January 25, 2015 at 09:12 AM

    Please see screenshot attachment; I check the radio button to upload a file and then click on 'Next' The onlt response I get is the comments 'please select a type first'.



  • Profile Image
    Answered on January 25, 2015 at 02:09 PM

    Neither in your form builder nor mine was I was able to replicate this issue. That notice should only appear when no selection is made before clicking Next.

    Upon researching the issue on our forum, I believe it may be related to caching in your browser and/or account. I have already cleared your form caches but you would need to clear your browser cache yourself. Please log out of your JotForm account, clear the browser cache and cookies and then log back in and try to upload an image.

    Please keep us updated.


  • Profile Image
    Answered on March 23, 2015 at 01:18 PM

    I've also received this same error notice across multiple browsers when trying to upload in a image.
  • Profile Image
    Answered on March 23, 2015 at 02:34 PM

    Hi magicart87,

    To better assist you, I've opened a new thread for your problem. Please refer to this link instead: We will address to it accordingly.

    Kind regards.