What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    In the Image Wizard, when I select 'Upload Image File' and then click 'Next' I get the message, 'Please select a type first'

    Asked by alan1963 on January 25, 2015 at 09:12 AM

    Please see screenshot attachment; I check the radio button to upload a file and then click on 'Next' The onlt response I get is the comments 'please select a type first'.

     

     

    Screenshot
    error message Please select a type select a type first image wizard click next upon clicking next
  • Profile Image
    JotForm Support

    Answered by abajan on January 25, 2015 at 02:09 PM

    Neither in your form builder nor mine was I was able to replicate this issue. That notice should only appear when no selection is made before clicking Next.

    Upon researching the issue on our forum, I believe it may be related to caching in your browser and/or account. I have already cleared your form caches but you would need to clear your browser cache yourself. Please log out of your JotForm account, clear the browser cache and cookies and then log back in and try to upload an image.

    Please keep us updated.


    Thanks

  • Profile Image

    Answered by magicart87 on March 23, 2015 at 01:18 PM

    I've also received this same error notice across multiple browsers when trying to upload in a image.
  • Profile Image
    JotForm Support

    Answered by Charlie on March 23, 2015 at 02:34 PM

    Hi magicart87,

    To better assist you, I've opened a new thread for your problem. Please refer to this link instead: http://www.jotform.com/answers/538835. We will address to it accordingly.

    Kind regards.