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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I upgraded to a Premium level on 1/11/2015. I was charged $45 my order is INT150111-9625-12848

    Asked by NewDigitalUSA on January 25, 2015 at 09:17 AM

    I received a notice that I do not have any more space and will be shut on Monday. What did I get for the $45 upgrade?

    Steve Zoref

    upgraded I upgraded 2015 and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 25, 2015 at 01:50 PM

    Hello Steve.

    Order INT150111-9625-12848 was not linked to your account NewDigitalUSA . I've fixed this issue.

    I also made  a cancel and refund of the recent order. Your account will be active on the discounted one.

    Cheers!