Captcha field not loading

  • bassguy
    Asked on January 25, 2015 at 12:40 PM
    now I 'm doing a test submission and I am starring at a captcha message that never loads. I realize that I am not paying a cent for this service, but the service is useless to me unless it works. What is going on?
  • jonathan
    Replied on January 25, 2015 at 3:45 PM

    I was not able to reproduced the issue at this time when I checked the embedded jotform on the website. The form and the captcha field was loaded properly.

    Captcha field not loading Image 1 Screenshot 20

     

    You may also want to try an alternative embed instead of the script one you used..

    Try using the Iframe embed code instead.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Check if it makes the difference.

    Thanks.