What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Captcha field not loading

    Asked by bassguy on January 25, 2015 at 12:40 PM
    now I 'm doing a test submission and I am starring at a captcha message that never loads. I realize that I am not paying a cent for this service, but the service is useless to me unless it works. What is going on?
    captcha script embed
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    JotForm Support

    Answered by jonathan on January 25, 2015 at 03:45 PM

    I was not able to reproduced the issue at this time when I checked the embedded jotform on the website. The form and the captcha field was loaded properly.

     

    You may also want to try an alternative embed instead of the script one you used..

    Try using the Iframe embed code instead.

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Check if it makes the difference.

    Thanks.