What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to setup a form so it does not retain any submission data?

    Asked by adamelias on October 12, 2011 at 11:40 AM

    Is it possible to setup a form so it only transmits the entered data to the designated recipients, and the data is not retained within the JotForm account?  Trying to utilize these forms without automatically storing the data that's entered (would be sensitive data).

    Thanks.

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    JotForm Support

    Answered by Mike_T on October 12, 2011 at 06:02 PM

    Thank you for contacting us.

    Unfortunately, we do not provide such a feature. However, I would like to assure you that the data is absolutely safe here.

    We do not use any information of our clients in any possible harmful way. You can also delete submissions under your JotForm account anytime you want.

    As far as I can see, your are using Secured version of the form which is absolutely correct for sensitive data.

    Please feel free to contact us if you have any further questions.