Why are my conditions not working properly?

  • indiegaragesale
    Asked on January 25, 2015 at 9:03 PM

    I am setting in conditions for directing to pages based on an answer, and they are either coming up NULL or directing to the wrong page. I ended up testing each page individually to see where they go, and have had to put in a bunch of false pages to get things to point to the correct page.

    The issue is, why can't things just point to the correct pages? I have had to get rid of a lot of options in order to pair the form down to bare bones, and this is not how I ideally want my form to look. I am also paying for this service, but am considering going elsewhere if this issue is going to be continual.

     

    Thank you.

  • Ashwin JotForm Support
    Replied on January 26, 2015 at 6:35 AM

    Hello indiegaragesale,

    I'm sorry for the trouble caused to you.

    I did check the conditions you have added in your form and did not find any issue with that. You have only 3 condition and they all seems to work as expected. Please check the screenshot below:

    Why are my conditions not working properly? Image 1 Screenshot 30

     

    Can you please confirm which condition is not working in your form?

    Why are my conditions not working properly? Image 2 Screenshot 41

    You may also like to take a look at the following guide on how to embed form to wix page: https://www.jotform.com/help/70-Adding-a-Form-to-Wix-Site 

    We will wait for your response.

    Thank you!