What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are my conditions not working properly?

    Asked by indiegaragesale on January 25, 2015 at 09:03 PM

    I am setting in conditions for directing to pages based on an answer, and they are either coming up NULL or directing to the wrong page. I ended up testing each page individually to see where they go, and have had to put in a bunch of false pages to get things to point to the correct page.

    The issue is, why can't things just point to the correct pages? I have had to get rid of a lot of options in order to pair the form down to bare bones, and this is not how I ideally want my form to look. I am also paying for this service, but am considering going elsewhere if this issue is going to be continual.


    Thank you.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 26, 2015 at 06:35 AM

    Hello indiegaragesale,

    I'm sorry for the trouble caused to you.

    I did check the conditions you have added in your form and did not find any issue with that. You have only 3 condition and they all seems to work as expected. Please check the screenshot below:


    Can you please confirm which condition is not working in your form?

    You may also like to take a look at the following guide on how to embed form to wix page: https://www.jotform.com/help/70-Adding-a-Form-to-Wix-Site 

    We will wait for your response.

    Thank you!