What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    upload/dropbox

    Asked by recostudi on October 12, 2011 at 01:38 PM

    ive tried to upload a 200mb (the limit is 300 mb) file but at the 100% it failed..

    any advice? 

    thanks!

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    Answered by yasinco on October 12, 2011 at 01:40 PM

    Hi,

    Can you please give me the url of the form.

    ~Yasin

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    Answered by recostudi on October 12, 2011 at 01:42 PM

    http://

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    Answered by yasinco on October 12, 2011 at 01:45 PM

    Please try clearing borwser data and cache then refresh and try again and tell me how it goes.

    ~Yasin

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    Answered by recostudi on October 12, 2011 at 02:47 PM

    well done! so, was the button's script? it was so nice.. :D

    just for know: now i cant see the file on my dropbox account...is only a matter of time of another upload vs dropbox? where my file is saved when i send it? on Jotform's server? 

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    Answered by yasinco on October 12, 2011 at 02:49 PM

    Please wait for a jotform rep to help you with your last question, sorry

    ~Yasin

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    JotForm Support

    Answered by Mike_T on October 12, 2011 at 05:35 PM

    I would like to inform you that we are using Amazon S3 service for storage. In order to find your uploaded data, please follow next steps:

    1. Select your form

    2. Go to "Submissions"

    3. Here you will see a link to uploaded file

    If you integrate Dropbox the file will be also sent to your Dropbox account on form submission.

    If you are still facing some problems with our service, please let us know. We will try to do our best in order to help you.

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    Answered by yasinco on October 12, 2011 at 05:37 PM

    Did that answer your questions?

    ~Yasin

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    Answered by recostudi on October 13, 2011 at 03:13 AM

    Ok, thank you.

    I've already integrated my submission form with that functionality, but i have some problem uploading large files. The folder was created in my DBox account and also the pdf, but NO file...

    No problem uploading "normal" files (10/15/20 mb)

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    JotForm Support

    Answered by idarktech on October 13, 2011 at 07:42 AM

    Hi Recostudi,

    Sorry for the inconvenience. The problem that you are having with was already submitted to our development team and they are working into it right now. I will give you an update once the problem is fixed. Thank you for your patience.

    ~idarktech

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    Answered by recostudi on October 13, 2011 at 08:27 AM

    Ok, thanks all! I'll wait quite confident! :D