I made payment to upgrade form but I was disconnected?

  • rightclickng
    Asked on January 26, 2015 at 7:34 AM

    Hello Sir/Ma,

    I made payment to upgrade my account to monthly package, I was sent confirmation email for complete payment but the upgrade didn't reflect on my account.

    Please what should I do to resolve this (Account email:  projectoffice@rightclick-ng.com ).

     

    Error said ( 

    Form over quota
    This form has exceeded its allocated quota.
     
    )

    Will be expecting feedback as soon as possible.

     

    Thanks,

  • Welvin Support Team Lead
    Replied on January 26, 2015 at 10:44 AM

    Hi,

    Your account is already upgraded to our Economy Monthly Plan. Kindly refresh your browser to see the changes. If that doesn't work, logout and login again.

    Thanks

  • rightclickng
    Replied on January 26, 2015 at 3:21 PM

    Hi,

     

    Thanks! Working fine now.

  • raul
    Replied on January 26, 2015 at 5:23 PM

    On behalf of my colleague, you're welcome.
    Glad to know that your account is working correctly now.

    Please let us know if you need further assistance.
    Best Regards.