- rightclickngAsked on January 26, 2015 at 07:34 AM
I made payment to upgrade my account to monthly package, I was sent confirmation email for complete payment but the upgrade didn't reflect on my account.
Please what should I do to resolve this (Account email: email@example.com ).
Error said (Form over quotaThis form has exceeded its allocated quota.)
Will be expecting feedback as soon as possible.
- JotForm SupportWelvinAnswered on January 26, 2015 at 10:44 AM
Your account is already upgraded to our Economy Monthly Plan. Kindly refresh your browser to see the changes. If that doesn't work, logout and login again.
- rightclickngAnswered on January 26, 2015 at 03:21 PM
Thanks! Working fine now.
- raulAnswered on January 26, 2015 at 05:23 PM
On behalf of my colleague, you're welcome.
Glad to know that your account is working correctly now.
Please let us know if you need further assistance.