What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the RFQ form just sitting on Please wait

    Asked by dfullerton on October 12, 2011 at 02:09 PM
    Page URL:
    http://www.trafficswingingdoors.com/industrial-door-rfq

    Screenshot
  • Profile Image

    Answered by yasinco on October 12, 2011 at 02:11 PM

    Give it a few seconds to send and if your computer or browser is slow give it 30 seconds, it works!

    If you want to know how to change that text let me know.

    ~Yasin

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    JotForm Support

    Answered by liyam on October 12, 2011 at 02:56 PM

    If you have a file being attached to the form, it will take some time to finish until the file gets fully uploaded.  As yasinco stated, just give it time and it will fully submit.

    But if this is not the case, please let us know.

    Thanks.

  • Profile Image

    Answered by Orinoco on January 05, 2012 at 06:15 AM

    Hi JF Support,

    I'm experiencing similar probs to above, even with the smallest of attachments, with clients waiting up to 5 minutes without ever receiving my personalised sent confirmation, or me receivng their form or image.

    Would it be posible for you to take a look at the 2 forms under my account and advise?

    Regards,

    Orinoco