Something is not right in Jot form

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    EverettStudios
    Asked on January 26, 2015 at 10:01 AM

    URGENT

     

    All my forms are screwed up.

    Bullet points where there should be none and alignment problems.

     

     

  • Profile Image
    KadeJM
    Answered on January 26, 2015 at 12:18 PM

    I see that you seem to be having an issue where it sounds like your jotforms and the jotform site may not be appearing correctly.

    Is this happening when you are on our website viewing your jotforms and your account?

    Or is this happening with a jotform that you have embedded on your website?

    If it's on a form or a website only then please share the link so we can investigate it.

    Please confirm or clarify this more so that we can help you better.

    To my knowledge this is usually due to reasons related to cdn and connectivity which causes the page to be displayed or only half-loaded per say.

    I've cleared your form cache from our end for your account. Please also clear your browser cache on your end to refresh this then try again. We additionally also recommend making sure you are using the latest browser versions, javascript, software, and hardware.