Removing 2 Factor Authentication

Hi Jarvis,

Thank you for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Currently it is not possible to disable 2FA for the account. Our standard plans (Free, Bronze, Silver and Gold) are individual, single user plans. It is a violation of our Terms of Use to share login credentials with other individuals and use the account simultaneously on multiple devices. In order to ensure that your account stays secure, please reset your password today and do not share your login credentials with others.

If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes.

Thank you for understanding, and please let us know if you have any questions.

Let us know if you have any other questions.