What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I get the total to match my multiple selections?

    Asked by rebekah90 on January 26, 2015 at 11:34 AM

    I've got a form where clients can choose a:

    Fantastic Pass - $57

    Fabulous Pass - $42

    Double Pass - $35


    I've got the payment form set up where they can choose which pass they want, and also whether they want multiples of a pass - but the subtotal doesn't change according to those conditions. Also, I'd like to add an option for them to leave their email address to receive a confirmation email.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on January 26, 2015 at 01:23 PM


    Upon checking your form, I see that you have the same prices for the first two options, is that correct? I also recommend that you don't add a "0" quantity option. 

    Here's the same price for the first two options.

    See that option 1 "1 in qty" and option 2 "2 in qty" has the same price of $42.00. I would recommend that you check again your setup if this are the correct prices.


    Here's also the cloned form that I edited, I just removed the quantity "0" in your options: http://form.jotformpro.com/form/50255435475961 

    If the problem still persists, please do let us know.

    Thank you.