What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm not getting the results I want when I try to use the form designer

    Asked by wakinggirl on January 26, 2015 at 11:51 AM

    it's the little things.


    jotform, the designer makes me feel SO DUMB.

    all i want is to get what i see.

    i create something beautiful, but i can never get what's in the designer onto the actual website.



    ee the Subscribe form in the footer on these pages:



    (these are the SAME snippets of code, but see how they are two very different looking forms)



    what i see in the builder and the designer are very different (see screenshot).




    this would have been a 60 second project pre-designer! LET ME REVERT BACK. frickin' PLEASE.

  • Profile Image

    Answered by KadeJM on January 26, 2015 at 01:35 PM

    I see that you are having some problems using the form designer and then embedding it but this mainly appears to be three separate issues so we'll deal with them one by one so that there isn't any confusion while we are helping you.

    Problem #1 = In order to understand our Form Designer Feature I would highly recommend referring to our guide here http://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms- to get a better understanding of how to use it properly so that you can get the results you desire. 

    As for your second and third problems those are technically different questions for each so I have split them into new topics.

    Problem #2 = Go here http://www.jotform.com/answers/503642 for help with resolving the two different styles for your embedded jotform.

    Problem #3 = Go here http://www.jotform.com/answers/503640 to learn how to revert your form.

  • Profile Image

    Answered by donnashanks on January 27, 2015 at 09:30 AM

    I am having the exact same issue.  it is not you, it is Jotform!!   

    I have re-sent my issue to Jotform for review and provided endless documentation. 

    Let's see if we get a fix for the issue.  :-)