Unable to see the option to collect custom amount payments when using Stripe's integration

  • HRMink
    Asked on January 26, 2015 at 1:42 PM

    In previous forms we could use the option to 'Get Amount From' for stripe payments to get the total amount from a jot form field. Now I am creating a new form and that option is gone. 

  • raul
    Replied on January 26, 2015 at 3:48 PM

    You should be able to see that option after you've entered your Stripe credentials.

    Unable to see the option to collect custom amount payments when using Stripes integration Image 1 Screenshot 20

    Let us know if you're still unable to see it when you have entered your credentials.
    Thank you.

  • HRMink
    Replied on January 26, 2015 at 3:52 PM

    We are still unable to see it. I have attached screenshots below. 

     

    Unable to see the option to collect custom amount payments when using Stripes integration Image 1 Screenshot 30

    Unable to see the option to collect custom amount payments when using Stripes integration Image 2 Screenshot 41

     

  • raul
    Replied on January 26, 2015 at 4:56 PM

    My apologies, I should have mentioned before that you also need to add a calculation widget to your form to be able to see that option.

    Please add one to your form and let us know if the issue persists.
    Thank you.