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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to import a form

    Asked by dbkeohane on January 26, 2015 at 02:23 PM

    Hi,

     

    I'm trying to import this form

    http://www.jotform.us/form/22695670154155 to a new account I've created (so a different department can manage it). I tried to use the import option, but it won't let me import. Is this only applicable for those who are not using the free version? Please advise.

     

    Thanks,

    Daphne



    This is a re-post of a comment on How to Clone an Existing Form from a URL

    import form
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    JotForm Support

    Answered by Mike on January 26, 2015 at 04:30 PM

    Thank you for contacting us.

    The Import Form option is supposed to work on any account as long as the form is not prohibited from cloning on the parent account settings.

    I was able to clone the form you have mentioned. Can you please try to clone it once again?

    If the issue still persists, please let us know.