Unable to import a form

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    Asked on January 26, 2015 at 02:23 PM



    I'm trying to import this form

    http://www.jotform.us/form/22695670154155 to a new account I've created (so a different department can manage it). I tried to use the import option, but it won't let me import. Is this only applicable for those who are not using the free version? Please advise.




    This is a re-post of a comment on How to Clone an Existing Form from a URL

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    Answered on January 26, 2015 at 04:30 PM

    Thank you for contacting us.

    The Import Form option is supposed to work on any account as long as the form is not prohibited from cloning on the parent account settings.

    I was able to clone the form you have mentioned. Can you please try to clone it once again?

    If the issue still persists, please let us know.