What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why does my template link disappear?

    Asked by smowbo on January 26, 2015 at 02:29 PM

    Two times I've created a template and have sent the link to colleagues so they can use the template, but both times the link goes away and this message appears. How do I create a template with a link that remains viable?



  • Profile Image
    JotForm Support

    Answered by jonathan on January 26, 2015 at 04:56 PM

    We always screen the forms in the JotForm Template Gallery.

    Your forms must had been removed because its either inappropriate or did not pass the screening.

    You should not also use the Template Gallery as the repository of your forms that you wanted your colleague to use. This is not the proper procedure.

    You can let them copy your forms instead.

    User guide: -How-to-Clone-an-Existing-Form-from-a-URL

    Please let us know if you need further assistance.