How do I make the contact form send from customers email address?

  • jaymyers
    Asked on January 26, 2015 at 3:10 PM

    Hey Guys, 

    I have a number of contact forms I use with Jotform. I used to be able to make the "From" email the customers email when it sends to us. That way we can just click reply without copying their email into the "to" field when we reply. 

    It seems this is no longer an option, or I just can't figure out how to do it :-) 

    How would I make it so that the email the customer enters as their email address is what is used when the contact form is set to us? 

     

    Thanks in advance! 

     

     

  • PodiumMC
    Replied on January 26, 2015 at 3:49 PM

    I seem to be having the same issue. I hope Jotform can solve this.

  • Jeanette JotForm Support
    Replied on January 26, 2015 at 5:58 PM

    This is possible using Mandrill, see this guide for more details

    Set Email Field as the Notification Sender Email Address with Mandrill