How do I make the contact form send from customers email address?

  • Profile Image
    jaymyers
    Asked on January 26, 2015 at 03:10 PM

    Hey Guys, 

    I have a number of contact forms I use with Jotform. I used to be able to make the "From" email the customers email when it sends to us. That way we can just click reply without copying their email into the "to" field when we reply. 

    It seems this is no longer an option, or I just can't figure out how to do it :-) 

    How would I make it so that the email the customer enters as their email address is what is used when the contact form is set to us? 

     

    Thanks in advance! 

     

     

  • Profile Image
    PodiumMC
    Answered on January 26, 2015 at 03:49 PM

    I seem to be having the same issue. I hope Jotform can solve this.

  • Profile Image
    Jeanette
    Answered on January 26, 2015 at 05:58 PM

    This is possible using Mandrill, see this guide for more details

    Set Email Field as the Notification Sender Email Address with Mandrill