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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    None of my forms are working! PLEASE HELP!

    Asked by lyndel on October 12, 2011 at 04:31 PM

    I had a client contact me and tell me that they clicked on my form, but it won't load.  I checked and the same problem is occuring with all of my forms.  It's trying to send people to this link: 


    That link just times out and they get an error message.
    I haven't changed anything on my site in over a year.

    Is this a temporary site problem on Jot Forms end?

    What is the solution?

    Page URL:

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    Answered by yasinco on October 12, 2011 at 04:36 PM

    Please make the button go to: HTTP://WWW.JOTFORM.COM/form/72735611141


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    Answered by fxr on October 12, 2011 at 04:37 PM

    I really dont know how you ended up using that url for your form. 

    Can you change the link to http://www.jotform.com/form/72735611141 ?

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    Answered by lyndel on October 12, 2011 at 04:43 PM

    It was working smoothly and had been doing so for 4-5 years.  Now, suddenly it's not working.  I'll have to get my web guy to go in and change it.

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    Answered by yasinco on October 12, 2011 at 05:15 PM

    Well Lyndel that is a very out-dated url so please use the newer one.


    Thank you for using JotForm!