What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the setting so that when I receive an e-mail it says it's "From" the sender?

    Asked by PDudleyPhoto on January 26, 2015 at 08:14 PM

    Right now, on a brand new template, when I receive an e-mail using the form, in the "From" line it has a random name that I used in the form about 4 hours ago and not the name that I input on the form. This happens every time. The random name has somehow become the default name for every e-mail in the "From" line. Help!



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    JotForm Support Manager

    Answered by Jeanette on January 26, 2015 at 11:04 PM

    I think I have replied to you on this thread