What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Vimeo widget: Video video URL does not work. It gives 404 file not found error.

    Asked by cheesechick on January 26, 2015 at 08:23 PM

    I am trying unsuccessfully to embed a video in a form. I have tried both via Vimeo and You Tube widgets and continue to get the 404 File Not Found error. This is when using the widgets from Jot Form and the most accessible video settings on Vimeo. Please help. Thanks.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 26, 2015 at 11:27 PM

    Hello cheesechick,

    I'm sorry for the trouble caused to you.

    It seems you have created one more thread for the same issue. My colleague was able to replicate the issue and reported it to our back end team:  http://www.jotform.com/answers/503895-Vimeo-Widget-Error-404-Not-Found 

    For now, I would suggest you to grab your vimeo video's embed code and add it in the text field of your form. Please check the screenshot below for the steps:

    Thank you!

  • Profile Image

    Answered by cheesechick on January 27, 2015 at 07:36 AM

    Thanks so much for your speedy reply. I was kind of proud of myself that I figured out the work around with the code - but being able to use the Widget will be much easier. 

    You have a great product here and exceptional customer responsiveness.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 27, 2015 at 08:39 AM

    Hello cheesechick,

    I am glad to know that you figured out the workaround yourself.

    My colleague have already reported the widget issue to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!