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    Vimeo widget: Video video URL does not work. It gives 404 file not found error.

    Asked by cheesechick on January 26, 2015 at 08:23 PM

    I am trying unsuccessfully to embed a video in a form. I have tried both via Vimeo and You Tube widgets and continue to get the 404 File Not Found error. This is when using the widgets from Jot Form and the most accessible video settings on Vimeo. Please help. Thanks.

    Page URL:
    http://form.jotformpro.com/form/50086231243950

    video settings accessible thanks
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    JotForm Support

    Answered by ashwin_d on January 26, 2015 at 11:27 PM

    Hello cheesechick,

    I'm sorry for the trouble caused to you.

    It seems you have created one more thread for the same issue. My colleague was able to replicate the issue and reported it to our back end team:  http://www.jotform.com/answers/503895-Vimeo-Widget-Error-404-Not-Found 

    For now, I would suggest you to grab your vimeo video's embed code and add it in the text field of your form. Please check the screenshot below for the steps:

    Thank you!

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    Answered by cheesechick on January 27, 2015 at 07:36 AM

    Thanks so much for your speedy reply. I was kind of proud of myself that I figured out the work around with the code - but being able to use the Widget will be much easier. 

    You have a great product here and exceptional customer responsiveness.

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    JotForm Support

    Answered by ashwin_d on January 27, 2015 at 08:39 AM

    Hello cheesechick,

    I am glad to know that you figured out the workaround yourself.

    My colleague have already reported the widget issue to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!