Edit Emails on a HIPAA Compliant Form?

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    Asked on January 26, 2015 at 09:59 PM

    what does this phrase mean:

    "Edit emails on all forms to make sure no specific information is used on them"?

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    Answered on January 26, 2015 at 10:09 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan.



    We usually advise users to open up a new thread for each question or concern that they have. I have opened a separate thread for you from the original reply post that you made here: http://www.jotform.com/answers/333046.

    "Edit emails on all forms to make sure no specific information is used on them"?

    I believe what the statement meant is that you need to edit the email content in your notifications, because by default all fields and value will be added in the email content when a notification is sent.

    Here's an example.

    1. In your form builder, click the "Emails" to setup your notifications.

    2. Inside the "Compose Email", make sure that no field that you consider sensitive should be included here, the logic is that the email notification is only used to alert you of a new submission. So it is not necessary to include all the field values in an email. Unless you want to have a copy of the submission as a backup using your email.

    3. Here you will see the recipient address to where you want to sent the notification, either a notification to you or an autoresponder, it would be advisable to check where to send it so that you won't be sending unnecessary data or patient information to other people.


    I hope that helps. Let us know if you need more information on this.

    Thank you.

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    Answered on April 13, 2018 at 11:27 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms page.

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    Answered on April 19, 2018 at 04:38 AM

    Update: HIPAA is available for the Silver plan as well.