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  • Profile Image

    I changed form to "Responsive" but the field "Time" is still split into 3 lines in mobile devices.

    Asked by Fynn07 on January 26, 2015 at 10:57 PM

    It displays correctly in 1 line when viewed on desktop and notebook.

    Page URL:
    http://www.ihwellness.com/appointments.html

    Screenshot
    Mobile devices iframe responsive
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    JotForm Support

    Answered by jonathan on January 27, 2015 at 02:21 AM

    I was able to reproduced the issue when I checked it on your website.

    But not when using the direct URL of your form http://www.jotform.me/form/50223481157449

    Can you please try re-embedding the form on your website, but use the Iframe embed code instead.

    User guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    then check again if this makes any difference.

    Please let us know if still not resolved.

    Thanks.

     

     

     

     

     

  • Profile Image

    Answered by Fynn07 on January 27, 2015 at 08:04 AM

    As suggested, I re-embedded the "iframe" embed code. But still the same results. The "Time" field is displayed in 3 lines.

    On the Samsung S4 phone, it is that way in both portrait and landscape orientation.

    On the Samsung tablet, it displats  in 3 lines but it is displayed correctly in a single line everytime I reload.

    I just viewed it on iPad and again it is in 3 lines.

    I suppose it only an aesthetic issue and I can live with that if no solution can be found.

     

     

  • Profile Image

    Answered by Sean on January 27, 2015 at 09:32 AM

    Hello Fynn07,

    I was able to replicate that same issue however you can take advantage of our Date Picker widget. It will fall within a single line with the responsive settings on. Here is a demo of the widget. Do let us know if this helps.


    Cheers!
    Sean