What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    куда пропали все мои формы,ведь я вовремя внесла оплату!

    Asked by Atavon on January 27, 2015 at 05:12 AM

    Благодарим Вас за оформление заказа

    Ваш заказ в стадии обработки. Через несколько минут мы отправим на Ваш электронный адрес письмо-подтверждение, содержaщее информацию о доставке Вашего заказа.

    Средства с вашего счёта будут списаны от лица: FS *JotForm


    Ольга Балобанова
    дом5 кв 60
    Удмуртия 426068
    Идентификационный номер заказа: INT150124-5958-32430
    1 JotForm Premium Monthly


    9,95 USD Monthly
  • Profile Image

    Answered by Shadae on January 27, 2015 at 08:33 AM

    Hi Atavon,

    After reviewing your account, I am seeing that your account has been upgraded to a Premium subscription and your forms and account is currently active.

    If you are not seeing the upgrade on your account, please sign out of your account, clear your browser cache and sign in once again.

    I hope this helps, please inform us if you need further assistance.