- healthohioAsked on January 27, 2015 at 08:59 AM
Yesterday I submitted a form from Adobe FormsCentral to be imported to JotForm but I have not received an email that it's ready and I don't see it under My Forms. How long does it take to convert forms?
- BenAnswered on January 27, 2015 at 09:58 AM
Thank you for submitting your form for import, I am sure that you will like it once the import is finished, however this can take a bit depending on the form itself and as you can imagine we have quite a bit of load of forms to be transferred to our system at this time.
It should take about 1-2 days for the import since there is manual work involved. At this time our import tool will do all the heavy lifting, but we must still manually approve each form to make sure that everything was transferred over properly for you.
You will however get an email as soon as there is any update in regards to the importing and the jotform shown on your my forms page.
In the mean time you can take a look at our Form Templates imported from the Adobe FormCentral templates.
Similar (now improved) process is made by our system to convert the forms over to our system.
Do let us know if you have any further questions and we would be happy to assist.
- healthohioAnswered on January 27, 2015 at 10:27 AM
Thanks for your quick reply, Ben. I will wait for the email and check out your form templates.
- BenAnswered on January 27, 2015 at 10:31 AM
You are welcome and do let us know if you have any questions that you would like us to answer and we would be happy to do so :)