- khurramgdAsked on January 27, 2015 at 09:31 AM
i am getting invalid configuration error message but when i put signature / api / pass and test the integration it works fine - only the problem with when do payment on formPage URL:
- JotForm SupportSeanAnswered on January 27, 2015 at 11:03 AM
Hi khurramgd ,
If my assumptions are correct, whenever you conduct any payment via your form you are getting the message in the screenshot above. I cloned your form and place it in sandbox mode and test it using our API credentials and the transaction went through just fine. I was not able to replicate the issue.
It appears that the correct information was not placed in the fields in the screenshot below.
You can follow this guide and it will provide some details that you need to obtain the credentials for the integration. I hope this works. Feel free to contact us if additional support is needed.