"Invalid Configuration" Error When A PayPal Transaction Is Being Made

  • khurramgd
    Asked on January 27, 2015 at 9:31 AM

    i am getting invalid configuration error message but when i put signature / api / pass and test the integration it works fine - only the problem with when do payment on form

    Jotform Thread 504302 Screenshot
  • Sean
    Replied on January 27, 2015 at 11:03 AM

    Hi khurramgd ,

    If my assumptions are correct, whenever you conduct any payment via your form you are getting the message in the screenshot above. I cloned your form and place it in sandbox mode and test it using our API credentials and the transaction went through just fine. I was not able to replicate the issue.

    It appears that the correct information was not placed in the fields in the screenshot below.

    Invalid Configuration Error When A PayPal Transaction Is Being Made Image 1 Screenshot 20

    You can follow this guide and it will provide some details that you need to obtain the credentials for the integration. I hope this works. Feel free to contact us if additional support is needed.


    Cheers!
    Sean