What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure form not responding

    Asked by mayland on January 27, 2015 at 09:57 AM

    My secure form:


    is not loading today, however, the unsecured version does:



    We have not made any changes...Thank you...Jon



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    JotForm Support

    Answered by david on January 27, 2015 at 11:17 AM


    I checked the secure version of your form in several different browsers and it loaded in all of them:

    FireFox, IE and Chrome all loaded your secure form without issue.  I also had a couple of my colleagues check your secure form and they were able to load it as well.

    Are you still unable to load the SSL version of your form?  As far as I can tell it appears to be working properly.