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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All conditions and email alerts disappeared from form.

    Asked by emclanekinsethcom on January 27, 2015 at 10:20 AM

    I became quickly frustrated when I temporarily disabled my form and quickly found out that ALL of my conditions disappeared as did my email notifications and auto responders.


    Why would this happen?

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    JotForm Support

    Answered by ashwin_d on January 27, 2015 at 11:29 AM

    Hello emclanekinsethcom,

    I'm sorry for the trouble caused to you.

    Please let us know with which form you are having this issue with. I did check your last edited form and found that it does have 4 conditions and 3 email alerts. Please check the screenshot below:


    Are you still missing some conditions and email alerts? I am not sure what has caused this issue but I did check your form's "Revision History" and found that you have made 27 updates today in your form. You can take advantage of "Revision History" feature to revert your form back to an earlier version.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!