What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota This form has exceeded its allocated quota.

    Asked by csssm on January 27, 2015 at 10:33 AM

    Hello,

     

    i have this message on my page form: 

    Form over quota
    This form has exceeded its allocated quota.
     
    Does this means i have to delete some of the forms receive to get more available space to keep my free account? I do not get more than 100 forms a months. So i suppose that now my account has more than 100megs of information si i have to delete some?
    Page URL:
    http://cestpourmoi.com/envoyer-votre-cv.html

    form over quota exceeded Allocated Quota message div hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 27, 2015 at 12:03 PM

    Hello csssm,

    Yes your understanding is correct.

    Upon checking your account, I found that you have exceeded the allowed submission limit and that is the reason why your account is currently over quota. In free account, you can only receive up to 100 MB of upload space but you have already received 102.02 MB of uploads.

    I have activated your account for now. Please ensure that you delete few submission records which has file attachments. Please be noted that deleting a submission record will also delete the attached file as well resulting in freeing up your upload storage space.

    Thank you!

  • Profile Image

    Answered by csssm on January 27, 2015 at 03:46 PM

    Thanks, i will delete old files.

     

    Martin

  • Profile Image
    JotForm Support

    Answered by Kiran on January 27, 2015 at 05:16 PM

    Anytime, Martin. Please get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!