What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Change a Username

    Asked by arusso on January 27, 2015 at 03:03 PM

    I would like to either close my current account and reopen a new premium membership under a new username or change my current account username so that my shortcodes reflect the account name and not my personal name. 

    My wife also has an account that she and I would like to merge if possible as we are doing the same jobs now. Is there a way to copy forms?
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    JotForm Support

    Answered by Mike on January 27, 2015 at 04:39 PM

    We can change the account name from our side per your request.

    The forms transfer is also possible, we have moved that question into a separate thread to address it properly:


    Thank you.