What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload images all at once is not working

    Asked by snowdpd on January 27, 2015 at 03:55 PM

    Having to upload each image gets tedious when the multiple images are involved.

    The previous ability to upload them all at once by clicking submit is what sold me on JotForm in first place.

    If unable to make this a selectable option then can you release the previous version in addition to the current version?

    Or is it possible to remove the upload prompts via CSS (or some other method) for my specific application?

  • Profile Image

    Answered by Shadae on January 27, 2015 at 05:39 PM

    Hi snowdpd,

    We have various options that can been used on your form to upload files.

    Your form currently has our Image Upload Preview widget, that widget allows your users to preview the image on the form before confirming the upload.

    Using our default upload field, the files will be uploaded as they are selected, this however does not provide a preview of the image.

    We also have our Drag and Drop widget that allows multiple files to be added, and then upload would be selected once and all the files will be uploaded.

    You can view this form that has all three upload options: http://form.jotform.co/form/50266364848867? 

    I hope this helps, please inform us if you need further assistance.

    Thank you.

  • Profile Image

    Answered by snowdpd on January 27, 2015 at 06:29 PM

    That is unacceptable.

    The feature was working on January 26 and now January 27 it does not work.

    This feature was disabled to help another user specific application. 

    I need this feature. I based my entire form around it. It worked before there is no reason it shouldn't work now.

    Change the widget back to the version on January 26. Or provide it as an additional version for users that want this featue.

  • Profile Image
    JotForm Support

    Answered by Charlie on January 27, 2015 at 08:58 PM

    Hi,

    I was able to check the Image Upload Preview widget a while ago and I see the problem that you are having, adding an extra step of clicking "Upload Image" button before one proceeds seems to be not a common practice, especially the images are already showing as a preview, making us think that the image is already uploaded.

    I've given my feedback on this to the development team directly and they should already be aware of this. We'll update you immediately when we hear any news. And I do apologize for the inconvenience that this might have caused you.

    Kind regards.

  • Profile Image

    Answered by snowdpd on January 27, 2015 at 10:55 PM

    @Charlie Thank you for verifying my issue, I appreciate it. Looking forward to any news from the dev team.

     

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    JotForm Support

    Answered by widgets on January 28, 2015 at 02:44 AM

    Hi, there is a glitch on the widget that preventing the automatic upload once submit. Now its fixed. Please try again and let me know your experience with it.

    Regards,
    Widget Team