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    Using JotForm in German for an easy switch from Adobe Forms - starting with the invites in German language

    Asked by Sascha_Reinhardt on January 27, 2015 at 05:40 PM

    Hi

    is it possible to have jotform as a white lable service without jotformlogo and price and/or own subuserregistration-email without jotformlogo.

    Right now everything is in english and should be german. Is it possible to edit the text inside the email.
    Thank you for you help and please make us german people happy and translate more from your service. Right now we are very upset that adobe hase closed the door and we need services like jotform.

    KIND REGARDS
    Sascha

    closed German JotForm GUI Language JotForm Adobe FormsCentral FormsCentral
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    Answered by Ben on January 27, 2015 at 07:04 PM

    I would like to say first, welcome from Adobe Forms to our community.

    Did you know that we are the first ones that have created the import tool so that you can transfer the Adobe forms to our system, including your existing submissions?

    If not, please take a look here: Forms Central shutting down

    Since we can only reply to one issue per thread I have moved your question to a new thread here: http://www.jotform.com/answers/504820

    Now in regards to the language, there are few options for you:

    You can go to this server: http://german.jotform.com/ which will of course be in German language.

    The alternative would be to go to your account and change the language from the Account -> Settings section http://www.jotform.com/myaccount/settings

    Do let us know if you have any further questions and we would be happy to help.

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    Answered by Sascha_Reinhardt on January 27, 2015 at 07:25 PM

    Hi Ben, thank you for your quick reply. I have the settings as you recommended it. But that does not change the language of the verification emails . Is it not possible to change the text of the e-mails by themselves?

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    JotForm Support

    Answered by liyam on January 27, 2015 at 10:59 PM

    Hello,

    In regard to the email alerts, question labels from your form will automatically update in the email alerts as long as the content of the email is not yet modified.  As soon as the email alert content gets modified, it gets tagged as 'dirty' and will no longer update.

    If you mean are the Question and Answer title inside the form email notifications? Unfortunately these won't update.

    In addition to the language settings, you may also change the language of your form builder by editing any form and selecting your preferred language at the lower right 

    If you need further clarification or if you have other questions, please do let us know.

    Thanks.

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    Answered by Sascha_Reinhardt on January 28, 2015 at 02:51 AM

    Hi liyam,

    thank you for your reply. Please have a look at the image. It shows the e-Mail which i need to have in german. Is it possible to change the text and maybe the image here?
    Kind regards
    Sascha

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    Answered by Ben on January 28, 2015 at 09:04 AM

    Seems Sascha that (after a bit of testing) our invitations are sent only in English. I can see a very good reason why this would be so, since English is a language more people use, but I also understand why you would want to invite some users with a German ready template instead.

    What I will do for you is that I will raise this as a feature request for our developers.

    What I would offer as a temporary workaround would be to invite the users over our system and then follow them up with your own email with the translation. Unfortunately I believe that this is the only way to send it with German language, but once our developers take a look at this, they might have some other suggestions as well.

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    Answered by Sascha_Reinhardt on January 28, 2015 at 11:22 AM

    Hi

    thank you for your help!

    I would like to accept your offer . What should I do so that we can send the e - mails in German?

    What do you mean by: "to invite the users over our system"?

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    Answered by Ben on January 28, 2015 at 11:31 AM

    You are welcome Sascha.

    I would like to accept your offer . What should I do so that we can send the e - mails in German?

    I would just like to confirm if you are talking any emails activated on submissions (notifications and autoresponders) or about the emails that you are sending to invite people (the screenshot of the email in your replies above)?

    What do you mean by: "to invite the users over our system"?

    This was related to the screenshot you have posted in your previous reply of the user invitation to our system - as your sub-user account.

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    Answered by Sascha_Reinhardt on January 28, 2015 at 11:49 AM

    only E-Mail to invite people to give them access to the jotform-admin-aerea / subaccount I guess this will be around 20 people.

    I just need to know what do i have to do? Who is generating the link which i give to the people?

    Sorry for my bad english, ich do my best to explain it what i need.

     

     

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    Answered by Ben on January 28, 2015 at 11:59 AM

    Not a problem Sascha, I only wanted to make sure that we are on the same page.

    The link in the emails are build like this:

    http://www.jotform.com/signup?email=EMAIL

    Where you replace the EMAIL with the email you are calling in as a sub-user account.

    Now in order for this to work, you will still need to do all the steps you would usually do and have the emails in English sent to them, but you can then follow up on them from your own email with the translations that you need/want.

    It does not matter on which email they click on the link, but as soon as they do and register, they become your sub-account user.

    I would like to point out that Economy plan has 10 sub-user accounts limit and the next would be Professional plan with 100. You can see this on the pricing page.

    To summarize:

    1. send them an invitation to be your sub-user accounts
    2. send them an email from your own email account using the link constructed like so:

    http://www.jotform.com/signup?email= + email

    example: http://www.jotform.com/signup?email=support@jotform.com

    I hope that this helps.

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    Answered by Sascha_Reinhardt on January 28, 2015 at 12:06 PM

    YES!! This will help me a lot and i am going to follow your workflow. Thank you.

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    Answered by Ben on January 28, 2015 at 12:23 PM

    You are welcome :)

    I am glad that it will work for you. :)

    Do let us know if you have any further questions Sascha and we would be happy to answer them.

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    Answered by Sascha_Reinhardt on January 29, 2015 at 02:56 AM

    Just to let you know whenever we add a Subuser there is allways a automatically generated  e-mail and sent in english. The user gets allways two emails. A German with my manually created Link inside and aautomatically e -mail - this one is unfortunately again in English. Unfortunately, you can not turn off the automatic e -mail. Please improve the German translation in your System it is really important.

    Thanks again for all your support!

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    Answered by Ben on January 29, 2015 at 09:17 AM

    You are welcome.

    Yes, you are correct, you can not turn off the automated one in English since that is the one that sets the email address as your sub-user account, so as soon as they register, they are your sub-users.

    We are working on having jotform in as many languages as possible so we will be releasing updates to the language over time.

    Do let us know if you have any further questions and we would be happy to answer them.

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    Answered by Ben on February 03, 2015 at 11:16 AM

    I wanted to let you know Sascha about the latest development in regards to the importing of Adobe forms and their submissions to our system.

    If you are interested, please take a look at this blog post: Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral

    Thank you.