Incomplete Payments

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    OMC2015
    Asked on January 27, 2015 at 06:42 PM

    I am showing 24 incomplete payments but my paypal account says they are paid and they show up in my jotforms submissions list? What gives? Do I have to manually go through those and check them?

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    Charlie
    Answered on January 27, 2015 at 09:14 PM

    Hi,

    You might want to check this guide that we have: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments. I believe that you will need to complete each of them or check to make sure that a payment did come through when your customer continued finishing the payment transaction.

    I hope that helps.

    Thank you.