- OMC2015Asked on January 27, 2015 at 06:42 PM
I am showing 24 incomplete payments but my paypal account says they are paid and they show up in my jotforms submissions list? What gives? Do I have to manually go through those and check them?
- CharlieAnswered on January 27, 2015 at 09:14 PM
You might want to check this guide that we have: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments. I believe that you will need to complete each of them or check to make sure that a payment did come through when your customer continued finishing the payment transaction.
I hope that helps.