What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Infusionsoft Drop Down Fields Not Supported in Integration?

    Asked by gohealthclubs on January 27, 2015 at 07:14 PM

    I've created a form and when I try to integrate it with infusionsoft it works fine for most of my custom fields but none of my infusionsoft drop down fields are loading as a selection. Are infusionsoft drop down fields supported in this integration?

    Page URL:
    http://form.jotform.co/form/42713264701852

    infusionsoft Selection integrate and
  • Profile Image
    JotForm Support

    Answered by Charlie on January 27, 2015 at 10:41 PM

    Hi,

    Do you mean that the drop-down fields in your Infusionsoft does not show in the App integration? Could you share us a screenshot of the mapping and it should have so that we can investigate it further? We'll wait for your response.

    Thank you.

  • Profile Image

    Answered by gohealthclubs on January 27, 2015 at 10:47 PM

    Hi Charlie, yes that's what I mean. As you can see in the attached image jot form isn't loading any of my infusionsoft dropdown feilds

     

     

  • Profile Image
    JotForm Support

    Answered by Charlie on January 28, 2015 at 08:14 AM

    Hi,

    I'm not sure if the integration supports all custom fields like drop down boxes, I'll need to escalate this to our development team so that we can verify if it does support. I'll create a bug ticket on this, we'll hear from them in this thread if there's any news or update.

    Kind regards.

  • Profile Image

    Answered by breakthroughs on October 05, 2015 at 09:49 AM

    Any update on this? It's going to cause problems with data consistency

  • Profile Image
    JotForm Support

    Answered by BJoanna on October 05, 2015 at 11:16 AM

    Unfortunately there is still no updates from our developers. I will check with them to see if there are any updates regarding your issue. We will inform you additionally via this thread.

    Thank you for your patience. 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 09, 2016 at 02:24 AM

    @breakthroughs

    We have released the new version of InfusionSoft integration a couple months back.

    Please do let us know if you still have issues with it.

    Best,