What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Question on information security for medical practice.

    Asked by ExternallyAdmin on January 27, 2015 at 08:07 PM

    Hi there

    I am just wondering about the security of the information submitted by our clients.  As we are a medical practice we need the highest security possible.  Can you please let me know the best place on your site to find this information.

    I would like my forms to be private not public.

    Many thanks


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    JotForm Support

    Answered by ashwin_d on January 28, 2015 at 02:02 AM

    Hello Heidi,

    I would suggest you to take a look at the following thread where my manager has explained HIPPA compliance which should answer most of your questions:  http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant 

    I would like my forms to be private not public.

    I am not sure if I have understood your question correctly. Please be noted that all JotForm URL are accessible publicly. If some knows the form URL, they can submit the form. There is no built in feature restrict the access to forms. I have moved your this question to a new thread and we will answer you on ways to password protect your form:  http://www.jotform.com/answers/504930 

    Thank you!