Question on information security for medical practice.

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    Asked on January 27, 2015 at 08:07 PM

    Hi there

    I am just wondering about the security of the information submitted by our clients.  As we are a medical practice we need the highest security possible.  Can you please let me know the best place on your site to find this information.

    I would like my forms to be private not public.

    Many thanks


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    Answered on January 28, 2015 at 02:02 AM

    Hello Heidi,

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 

    I would suggest you to take a look at the following thread where my manager has explained HIPPA compliance which should answer most of your questions: 

    I would like my forms to be private not public.

    I am not sure if I have understood your question correctly. Please be noted that all JotForm URL are accessible publicly. If some knows the form URL, they can submit the form. There is no built in feature restrict the access to forms. I have moved your this question to a new thread and we will answer you on ways to password protect your form: 

    Thank you!

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    Answered on April 13, 2018 at 11:26 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

  • Profile Image
    Answered on April 19, 2018 at 04:37 AM

    Update: HIPAA is available for the Silver plan as well.