What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not displaying on mobile devices.

    Asked by rentaleez on January 27, 2015 at 10:56 PM

    Hi there,


    I have embedded my form into my Muse built website. The form appears on the desktop site but not on and iPhone or iPad. I have not tested on other devices as of yet.

    Perhaps I embedded the wrong code or am missing something.


    Page URL:

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    JotForm Support

    Answered by Welvin on January 28, 2015 at 08:53 AM


    It's not displaying using OS devices, but looks fine when checking it using Android devices, tablet and mobile. I think the problem is in your Muse settings. Kindly check and make sure that you have enabled the access to the content of the page.

    I would also suggest contacting Muse support about it.


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    Answered by rentaleez on January 28, 2015 at 11:05 AM

    Great, thanks so much!

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    JotForm Support

    Answered by Charlie on January 28, 2015 at 11:58 AM

    In behalf of my colleague, you're welcome.

    Please do let us know if you have fixed the problem by changing the settings in your Adobe Muse. If not, we will try to help and investigate further by then.

    Thank you.