Form not displaying on mobile devices.

  • Profile Image
    rentaleez
    Asked on January 27, 2015 at 10:56 PM

    Hi there,

     

    I have embedded my form into my Muse built website. The form appears on the desktop site but not on and iPhone or iPad. I have not tested on other devices as of yet.

    Perhaps I embedded the wrong code or am missing something.

    Thanks

  • Profile Image
    Welvin
    Answered on January 28, 2015 at 08:53 AM

    Hi,

    It's not displaying using OS devices, but looks fine when checking it using Android devices, tablet and mobile. I think the problem is in your Muse settings. Kindly check and make sure that you have enabled the access to the content of the page.

    I would also suggest contacting Muse support about it.

    Thanks

  • Profile Image
    rentaleez
    Answered on January 28, 2015 at 11:05 AM

    Great, thanks so much!

  • Profile Image
    Charlie
    Answered on January 28, 2015 at 11:58 AM

    In behalf of my colleague, you're welcome.

    Please do let us know if you have fixed the problem by changing the settings in your Adobe Muse. If not, we will try to help and investigate further by then.

    Thank you.