Adding Autoresponders to form

  • Elisabeth Fraser
    Answered on April 05, 2023 07:46 PM

    Hi there! I am struggling to find out how to have the user / form filler receive an email reply with their responses. Is this possible?
    I have been on your help pages but struggling to navigate the right instructions for what I need.
    Thanks :) Elisabeth

  • Mary JotForm Support
    Answered on April 06, 2023 01:18 AM

    Hi Elisabeth,

    Thanks for reaching out to Jotform Support. If you create an Autoresponder Email, your customers will get emails upon form submission. Let me show you how to set that up:

    • IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • Now, click on + Add an Email.
    • Next, select Autoresponder Email.
    • Customize the options the way you want them and you’re done.

    ​​ JcSWtq0StphvYAUUl64 kMrTGuH3XWHIzb0b5BkE Screenshot 10

    Now, your customers will get an Autoresponder Email after they fill out your form.

    Reach out again if there’s anything else we can help you with.