What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't login

    Asked by Gina6262 on January 28, 2015 at 08:29 AM

    I have access to 3 different accounts and I use lastpass so the passwords are stored, I'm not typing the information in incorrectly.  

    Where I used to login in the top right corner, now there is a login form on the front page.

    When I click the LOGIN button nothing happens.  Doesn't give an error message, no messages in the bottom left of the browser... nada.

    I need to make some changes to forms today.  Is there another way to login?

    .......................

    Never mind, I made it to another page and the top login works... just the front page is a dud ;-)

    Page URL:
    jotform.com(it'syourform)

    can't login
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 28, 2015 at 09:59 AM

    Hi,

    I can't seem to reproduce the problem but glad you were able to reach your goal. :)

    Perhaps clearing your browser's cache might be of help. 

    Thank you! :)